Shipping Policy

 

 

 

 

FREE SHIPPING (Malaysia & Singapore)

 

We offer free shipping for orders within Malaysia and Singapore. However, customer is reponsible for the custom duty tax, if any.

 

 

 

 

INTERNATIONAL SHIPPING (Flat Rate RM55)

 

For all other international shipping, we charge a flat rate shipping fee of RM55 per order or transaction. 

 

 

 

DELIVERY PROCESS

 

(1) Lovey Dovey process your order within 24 hours and will ship within the next two working days. 

 

(2) An email with tracking number will be sent once your order is fulfilled and shipped out.

 

 

 

 

DELIVERY LEAD TIME

 

MALAYSIA

 

 -  For styles with ready stocks, the delivery lead time is 2-3 working days from the date of dispatch.

 

 -  Pre order styles, the delivery lead time is 7-9 working days from dispatch date. Please allow up to 10-12 business days during peak periods.

 

 

 

INTERNATIONAL

 

 -  Orders sent to all other countries are delivered up to 12-15 business days. Please allow up to 15-20 business days during peak periods.

 

 


The delivery time frames are only for reference. We will always do our best to give you an accurate estimated delivery date for your order. 

 

The estimated delivery time listed applies to all metropolitan areas only. Delivery to outer suburbs may incur additional days.

 

Delivery time is also subject to custom clearance process.

 

Lovey Dovey does not take responsibility for lost parcels. We only post items to given addresses using the respective local couriers as postal option.